Your privacy matters to us. This Privacy Policy explains exactly what personal data dewi311 collects, why we collect it, how we use it, and the rights you have under Philippine law.
Last Updated: May 2026Six core principles that guide how dewi311 handles your personal information.
All data transmitted between your device and dewi311 is protected by industry-standard SSL/TLS encryption. Your personal and financial information stays private.
dewi311 complies fully with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a data subject are protected and respected at all times.
dewi311 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is yours.
You have the right to access, correct, and request deletion of your personal data held by dewi311. Submit requests through our support team at any time.
dewi311 only collects data that is necessary for operating the Platform, complying with regulations, and improving your experience. Nothing more.
dewi311 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
About This Policy: This Privacy Policy ("Policy") describes how dewi311 ("dewi311," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") of the dewi311 online casino platform at dewi311.club. By using the dewi311 Platform, you consent to the practices described in this Policy.
dewi311 is committed to protecting the privacy and personal data of all players who use our Platform. We understand that when you share your personal information with us, you are placing your trust in dewi311, and we take that responsibility seriously. This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements.
This Policy applies to all personal data collected through the dewi311 website at dewi311.club, our customer support channels, and any other interactions you have with dewi311. It should be read together with our Terms & Conditions, which govern your use of the Platform.
If you have any questions about how dewi311 handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.
dewi311 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
When you create a dewi311 account, we collect: full legal name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility (21+ years of age), and create your account.
To comply with PAGCOR regulations and Philippine anti-money laundering laws, dewi311 may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/GSIS ID), proof of address, and proof of payment method ownership.
dewi311 collects information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment card numbers. Payment processing is handled by regulated payment service providers.
We automatically collect technical and behavioural data when you use the dewi311 Platform, including: IP address, device type and operating system, browser type and version, pages visited, games played, session duration, and clickstream data.
When you contact dewi311 customer support, we collect records of your communications, including chat transcripts, emails, and call recordings (where applicable), to resolve your queries and improve our service.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, date of birth, mobile number | Account creation, age verification, communications |
| KYC / Identity | Government ID, proof of address | Regulatory compliance, fraud prevention |
| Financial | Transaction history, deposit/withdrawal records | Payment processing, AML compliance |
| Usage | IP address, device info, game history | Platform security, service improvement |
| Communications | Support chat logs, emails | Customer service, dispute resolution |
dewi311 uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, dewi311 processes your personal data on the following legal bases:
dewi311 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
dewi311 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya/Maya, and banking partners), identity verification providers, cloud hosting providers, and customer support platform providers. These providers are contractually bound to process your data only on dewi311's instructions and in accordance with applicable data protection laws.
dewi311 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Certain game providers whose titles are available on the dewi311 Platform may receive limited technical data (such as player session identifiers) necessary to deliver their games. These providers are not permitted to use this data for their own marketing or profiling purposes.
In the event of a merger, acquisition, or sale of all or part of dewi311's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.
Important: dewi311 will never share your personal data with third parties for their own direct marketing purposes without your explicit consent.
dewi311 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the Platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dewi311 Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform.
dewi311 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
Your Role in Security: While dewi311 takes extensive measures to protect your data, you also play an important role. Keep your dewi311 Login credentials confidential, use a strong and unique password, and notify us immediately if you suspect any unauthorised access to your account.
Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. dewi311 cannot warrant the absolute security of your personal data.
dewi311 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When personal data is no longer required, dewi311 will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dewi311:
To exercise any of these rights, please contact the dewi311 Data Protection Officer using the contact details in Section 13. dewi311 will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
The dewi311 Platform is strictly intended for individuals who are 21 years of age or older. dewi311 does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the dewi311 Platform, please contact us immediately.
Age Restriction: dewi311 Casino is strictly for players aged 21 and above. Underage gambling is illegal in the Philippines. Gambling is addictive. Know when to stop.
dewi311 primarily processes and stores your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors. Where such transfers occur, dewi311 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act and NPC guidelines on cross-border data transfers.
dewi311 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email or a prominent notice on the dewi311 Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how dewi311 protects your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way dewi311 handles your personal data, please contact our Data Protection Officer:
Data Protection Officer, dewi311
Email: [email protected]
General Support: [email protected]
Website: dewi311.club
Our support team is available 24 hours a day, 7 days a week. For formal data subject requests, please allow up to thirty (30) calendar days for a response.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated.
This Privacy Policy was last updated in May 2026. The most current version will always be available on this page at dewi311.club/privacy-policy.
Your data is safe with us. Join thousands of Filipino players who trust dewi311 for a secure, fair, and exciting online casino experience. GCash deposits from ₱100. Must be 21 years or older.
dewi311 Casino is strictly for players aged 21 and above. Gambling is addictive. Know when to stop.
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